THANK YOU FOR CHOOSING PARADISE APPLIANCE SERVICE
IF WE HAVE QUESTIONS ABOUT YOUR SCHEDULED SERVICE CALL, A STAFF MEMBER OF OURS WILL REACH OUT TO YOU DIRECTLY.
IF YOU ARE CURIOUS ABOUT HOW WE OPERATE, PLEASE REVIEW THE INFORMATION BELOW.
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $109.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.
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Greg - Bakersfield, CA
I'm not able to rate Eric's service skills as he was not able to address our refrigerator issues as hoped. Eric seemed knowledgeable enough and was pleasant. In my opinion, as a company, Central Valley Appliance was a "no show". I gave them a 1-star rating as there was not a lesser rating. Nothing for "cost/pricing" as they did nothing! Eric showed up as scheduled, but soon found a prior compressor line modification to our refrigerator. Eric stated he needed to contact his office, explain the modification to see if was allowable and how to proceed. We were to be contacted w/in 24 - 48 hours. When that time passed. I called twice, leaving messages both times, but NO RESPONSE. I then called WarranTech, our extended warranty call center, advised them of the no call back situation and asked if they had been contacted. They said no. WarranTech in turn said they sent an e-mail @ 9:00am+/- Thursday to Central Valley and said we will be contacted w/in 24hours. Nothing Friday. At 3:30pm Monday, I called WarranTech again. WarranTech offered to authorize another service company to address our refrigerator issue. An appointment was scheduled and the replacement company called w/in an hour to confirm an appointment.