THANK YOU FOR CHOOSING PARADISE APPLIANCE SERVICE

IF WE HAVE QUESTIONS ABOUT YOUR SCHEDULED SERVICE CALL, A STAFF MEMBER OF OURS WILL REACH OUT TO YOU DIRECTLY.

IF YOU ARE CURIOUS ABOUT HOW WE OPERATE, PLEASE REVIEW THE INFORMATION BELOW.

About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $109.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide.

Local Reviews

Central Valley Appliance Rated 4.6 out of 5 stars based on 79 customer reviews

No reply R us!




Review of Central Valley Appliance

I'm not able to rate Eric's service skills as he was not able to address our refrigerator issues as hoped. Eric seemed knowledgeable enough and was pleasant. In my opinion, as a company, Central Valley Appliance was a "no show". I gave them a 1-star rating as there was not a lesser rating. Nothing for "cost/pricing" as they did nothing! Eric showed up as scheduled, but soon found a prior compressor line modification to our refrigerator. Eric stated he needed to contact his office, explain the modification to see if was allowable and how to proceed. We were to be contacted w/in 24 - 48 hours. When that time passed. I called twice, leaving messages both times, but NO RESPONSE. I then called WarranTech, our extended warranty call center, advised them of the no call back situation and asked if they had been contacted. They said no. WarranTech in turn said they sent an e-mail @ 9:00am+/- Thursday to Central Valley and said we will be contacted w/in 24hours. Nothing Friday. At 3:30pm Monday, I called WarranTech again. WarranTech offered to authorize another service company to address our refrigerator issue. An appointment was scheduled and the replacement company called w/in an hour to confirm an appointment.




How We Schedule

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. 

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!  We call ahead about 30 minutes prior to arrival.  

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

 

Warranty

At D3S Service, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

30 Day Warranty on Labor

For parts, we back the manufacturer warranty.  That's why we will only install OEM parts.  

When you deal with D3S Service, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.